Do Graham only sell to the trade?
No, Graham is open to both trade non-trade customers. You can purchase online or shop at your local branch. Find your nearest branch here
Do I need an account to buy from Graham?
No, you can purchase from us without a Trade Account. You can register for a web account online and checkout using a debit or credit card. Alternatively, you can shop in-branch using both cash and card.
Do you deliver outside of the UK?
Currently we only deliver to England, Wales and Scotland. We do not offer delivery to Ireland, Northern Ireland, the Channel Islands or Scottish Islands.
Where in the UK do you deliver?
We deliver to most post codes in the mainland UK as well as Wales and Scotland. However, there are some post codes that we don't cover. Please use the stock checker on our product pages to see if we deliver to your post code.
Can I place an order over the phone?
Yes, you can place an order over the phone with your local Graham branch. Find your nearest branch contact details here
How can I find my local branch?
The easiest way to find your local branch is to use our branch locator
Can you give me a quote?
If you have an account with us, you can sign in and view your personalised prices. If you're looking for a quote for underfloor heating, please visit our underfloor heating page. For any other quote, please contact your local branch, you can find their details here.
What career opportunities are available at Graham?
Our vacancies are listed here.
Where can I find my local Graham Bathroom Showroom location?
You can find your local Bathroom Showroom location on our Showrooms website. Alternatively, you can search on your chosen search engine to find the locations near you.
Can you design my bathroom for me?
Yes! Our Bathroom Showroom Consultants have the specialist knowledge and tools to assist with designing your bathroom. We can create your dream bathroom for you, allowing you to have the final say before placing your order. Find your local branch here.
Are your prices fixed?
We have over 30,000 products which have a fixed price, meaning you don’t need to waste time negotiating on price. Take a look at our Trade Saver publication to see over 400 of our highlighted fixed price products, and see our Always Available guide for even more fixed priced products that are Always Available for you.
Other products at Graham may vary in price depending on the Trade Terms set up on your account. Speak to your local branch for more information.
How do I make a complaint?
If you have an issue with a product you have purchased, please speak to the branch you have purchased it from and they will be able to help.
If you have had an issue with an online order or something else, please contact our Customer Services Team on 02476 017899 and press option 1. This line is available during:
Mon – Thurs: 8:00 – 17:30, Fri: 8:00 – 17:00